Media Contact

Please send all media requests to the Health New Zealand media team: hnzmedia@tewhatuora.govt.nz

If you have any other Waitematā communications requests, please email wdhb.information@waitematadhb.govt.nz. 

All requests for staff and patient interviews, photographs or filming must be made through Communications.

Information for media visiting hospitals

• The Health New Zealand media team must approve access by the media to any of our hospitals for professional duties.
• In consideration of the rights to confidentiality of our patients, their families and our staff the media team will confirm all recording and interviews on hospital property before they occur.
• Patient or parental permission alone is insufficient consent as we need to consider patient safety, privacy for other patients and other factors such as infection control risks and staff concerns.
• Please let us know your needs in advance. If your plan includes photography of a patient, family or a staff member at our hospitals, we can obtain photo consent on your behalf in advance. This will avoid delays.
• The media team will liaise with our clinicians and the patient to arrange a mutually convenient time and location for your interview and will set up where to meet you.
• A member of the local comms team will escort you to the patient or staff member you wish to interview.
• If you carry out filming or photography without permission, our hospital security teams will ask you to leave the site immediately.

Communications advisors

• Our communications advisors can assist you to track down medical staff and researchers who specialise in the subject you are covering.
• Often, we will put you in contact with a busy practitioner who may not otherwise understand the demands of your deadlines.
• Please advise us of the deadline you are working to when making your enquiry and we will do our best to facilitate your request, subject to the availability of our practitioners.

Official Information Requests

All Official Information Requests should be directed to:

Te Whatu Ora - Waitematā c/o Corporate Office, Official Information Act requests

Post: Private Bag 93-503, Takapuna
AUCKLAND CITY 0740
Phone: (09) 486 8955
Online: complete our contact form (select Official information requests) or

By email: info@waitematadhb.govt.nz

Te Whatu Ora - Waitematā publishes Official Information Act responses online. Click here to see a list of responses.