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About this site

Terms of use

Site owner

This site (the "Site") is administered, hosted and owner by Te Whatu Ora - Health New Zealand Waitematā ("we", "our", "Te Whatu Ora - Waitematā", "Waitematā").

Please note that Waitematā District Health Board was rebranded to Te Whatu Ora - Health New Zealand Waitematā as at 1 July 2022 as part of a national health reform. Find out more about Te Whatu Ora - Health New Zealand.

Agreement to terms

These terms apply to the entire contents of the Site. By viewing and using the Site, you will be deemed to agree to these terms.

General obligations

You agree not to:

(a)         damage, interfere with or harm the Site, or any network, or system underlying or connected to them, or attempt to do so; or

(b)         use a robot, spider, scraper, or other automated means to access the Site or information featured on it for any purpose.


We may revise these terms of use at any time.  Any such revisions will take effect once notified through a post on the Site.


© Copyright Te Whatu Ora - Waitematā

The Site and material featured on this Site is subject to copyright.  Unless specified in or on the material, all material contained on the Site may be reproduced free of charge in any format or media without requiring specific permission.  This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context.

Where the material is being published or issued to others, the source and copyright status must be acknowledged.


This section explains how Te Whatu Ora - Waitematā uses any information you give to us through this website and the way we protect your privacy.


Protecting the privacy and personal data of the visitors to our website is of the utmost importance to us. This site has security measures in place to protect the loss and alteration of information under our control.

Personal Information

  • We do not collect personal information on this site unless you choose to give it to us.
  • We do not collect identifiable information about you if you only browse our website.
  • Information provided will be held by us, Te Whatu Ora - Waitematā.

Use and disclosure

  • We only use personal information that you provide to us through this site for the purposes for which you supplied it. We do not share your personal information externally unless this is necessary for the purpose for which you gave us the information (for instance to investigate a complaint) or sharing is permitted by law.
  • If you provide feedback regarding our website we will only use it to develop and improve the site.
  • We analyse non-identifiable web traffic data to improve our services.

Important Information

This privacy statement does not cover links within this site to other websites.

Your Rights and Choices

We are happy to provide you with access to any personal information that we hold about you.

If it is wrong, please ask us to correct it.

For explanations of what we do with your information, check the parts of the site where you can provide us with that information, or contact our team


The Site is provided on an "as is" and "as available" basis.  Te Whatu Ora - Waitematā does not warrant that the Site provided will be uninterrupted, timely, secure, or error free.  To the maximum extent permitted by law, Te Whatu Ora - Waitematā disclaims and excludes all implied conditions or warranties, including, but not limited to, any warranties of merchantability, fitness for a particular purpose, and non-infringement.

This Site is for information only.  The information provided on the Site is not intended to supplant the need for you to take appropriate medical advice in relation to any health issues and should not be relied upon in the place of medical advice.  We recommend that you seek the advice of your doctor if you have any queries or questions, or require any medical or health-related advice or assistance.  The information contained on this Site is derived from a number of sources.  While the Te Whatu Ora - Waitematā has taken all reasonable steps to ensure that all information is from reliable and reputable sources and is accurate, it accepts no liability or responsibility for any acts or omissions, done or omitted in reliance in whole or in part, on the information.  The Te Whatu Ora - Waitematā accepts no responsibility for the manner in which this information is subsequently used.

You agree that, to the maximum extent permitted by law, any and all liability and responsibility of Te Whatu Ora - Waitematā to you or any other person under or in connection with these terms of use, or in connection with this Site, or the material on the Site, or your use of or inability to use this Site, is excluded regardless of whether such liability arises in contract, tort (including negligence), equity, breach of statutory duty or otherwise.  Te Whatu Ora - Waitematā’s liability and responsibility is excluded in respect of any and all loss or damage, whether direct or indirect, including, without limitation, loss of profits, loss of data, loss of business or anticipated savings, general and special damages, and consequential and incidental loss.


Te Whatu Ora - Waitematā is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. Te Whatu Ora - Waitematā cannot guarantee that these links will work all of the time and Te Whatu Ora - Waitematā has no control over availability of the linked pages or documents. Te Whatu Ora - Waitematā does not author, edit, or monitor the content, links, or services provided by third parties.

It is the policy of Te Whatu Ora - Waitematā not to permit links to the Site (included in so-called "deep links" to pages of the Site other than the homepage) without the prior written permission of Te Whatu Ora - Waitematā.


These terms of use are governed by the laws of New Zealand. You submit to the non-exclusive jurisdiction of the Courts of New Zealand.

Please contact us if you have any questions.